Amazon automatically refunded my movie after crappy viewing experience

Just got this to my inbox today. We tried to watch Home Alone Christmas Eve and it was a particularly poor viewing experience.

It seemed like we had to restart the video about 10 times.

We finally got through it and I forgot about it.

Then this:

Amazon refund 2014-12-29_16-07-57

I’ve always been a big fan of Amazon as both a consumer and a seller so this shouldn’t really surprise me, but it did–and pleasantly so!

 

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